Terms of Service

Please read these terms carefully before using Nexora Exam

Last Updated: March 25, 2025

Table of Contents

1. Acceptance of Terms

By accessing or using Nexora Exam ("the Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. These Terms apply to all users, including students, parents, and visitors.

By using our Platform, you represent that you are at least 13 years of age. If you are under 18, you must have parental consent to use our services.

2. Description of Services

Nexora Exam provides an online exam preparation platform offering:

  • Practice exams for Grade 6, Grade 8, Grade 12, and University Entrance Exams
  • Thousands of practice questions with detailed explanations
  • Performance tracking and analytics
  • Timed practice sessions simulating real exam conditions
  • Referral program with cash rewards (ETB 50 per successful referral)
  • AI-powered assistance for exam questions

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

3. User Accounts

To access our services, you must create a user account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account
  • Not share your account credentials with others

Each account is for individual use only. Sharing accounts is strictly prohibited and may result in account termination.

4. Payments and Refunds

Our exam categories are available for a one-time payment of ETB 150 per category. This payment grants lifetime access to all current and future exams in that category.

Payment Terms:

  • All payments are processed securely through our payment partners
  • Payments are non-refundable except as required by law
  • Access is granted after payment confirmation or admin approval
  • Future exams in purchased categories are included at no additional cost

30-Day Money-Back Guarantee: If you're not satisfied with your purchase, you may request a full refund within 30 days of purchase. Contact our support team to initiate a refund.

5. Referral Program

Our referral program allows users to earn rewards by inviting friends to join Nexora Exam.

Referral Terms:

  • Each user receives a unique referral code after registration
  • Earn ETB 50 for every friend who registers using your code AND purchases category access
  • Rewards are credited to your pending earnings balance
  • Referral rewards are only credited after the referred friend's payment is approved
  • No limit on the number of referrals you can make
  • Referral codes cannot be used for self-referral or fraudulent activity

Fraudulent referrals (including self-referrals, fake accounts, or misuse of the program) will result in forfeiture of rewards and possible account termination.

6. Withdrawal Policy

Users can withdraw their earned referral rewards subject to the following terms:

  • Minimum Withdrawal: ETB 50
  • Processing Time: 24-48 hours after approval
  • Payment Methods: Bank transfer, E-Birr, or Tele Birr
  • Valid bank account details or mobile money account required
  • Withdrawal requests are processed by admin and may take up to 3 business days
  • Incomplete or incorrect account information may delay processing
Note: Withdrawal requests are subject to verification and may be rejected if fraudulent activity is suspected.

7. User Content

You retain ownership of any content you submit, including practice session data, answers, and feedback. However, by using our Platform, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and analyze your data to improve our services.

We do not claim ownership of your practice data, but we may use aggregated, anonymized data for research and improvement purposes.

8. Intellectual Property

All content on Nexora Exam, including but not limited to questions, explanations, graphics, logos, and software, is the property of Nexora Exam or its licensors and is protected by Ethiopian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works of our content without express written permission. Practice questions are for personal educational use only.

9. Prohibited Activities

When using our Platform, you agree NOT to:

  • Share your account credentials with others
  • Attempt to bypass our security measures or access restricted areas
  • Use automated scripts or bots to interact with our Platform
  • Copy, scrape, or redistribute our exam content
  • Engage in fraudulent referral activities (self-referrals, fake accounts)
  • Post inappropriate, offensive, or illegal content
  • Attempt to reverse engineer any part of our Platform
  • Use our services for any illegal purpose

Violation of these terms may result in immediate account termination without refund.

10. Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other users.

Upon termination, your access to all services will be immediately revoked. Any pending referral rewards may be forfeited if termination is due to policy violations.

11. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that you will achieve specific academic results or exam scores. While we strive for accuracy, we do not warrant that our content is error-free or that our Platform will be uninterrupted.

12. Limitation of Liability

To the maximum extent permitted by law, Nexora Exam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for our services in the past 12 months.

13. Indemnification

You agree to indemnify and hold Nexora Exam harmless from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

14. Changes to Terms

We may modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Platform after changes constitutes acceptance of the revised Terms. We will notify users of significant changes via email or prominent website notice.

15. Contact Information

If you have any questions about these Terms, please contact us:

By using Nexora Exam, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.